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Phoenix Packages
Walk to Lift
4 min walk to Zermatt-Sunnega Chairlift
4.6/5Wonderful
Untere Wiestistrasse 11, Zermatt, 3920
View in a map What's nearby?
Geneva Airport (GVA)229km
Zurich Airport (ZRH)258km
What you need to know
Amenities
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and ski storage. This hotel also features a fireplace in the lobby, tour/ticket assistance, and a banquet hall.Dining
Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 10:00 AM.Business Amenities
Featured amenities include express check-out, multilingual staff, and luggage storage. A train station pick-up service is available for a surcharge.Rooms
Make yourself at home in one of the 27 guestrooms featuring espresso makers and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.Location
With a stay at Phoenix in Zermatt, you'll be on a river, just steps from Zermatt-Matterhorn Ski Paradise and a 1-minute drive from Zermatt-Furi Gondola. This hotel is 3 mi (4.8 km) from Sunnegga Ski Resort.What's nearby
Geneva Airport (GVA)229km
Zurich Airport (ZRH)258km
Property policies
Check-in
Check-in time is between 3:00 PM and 7:00 PM
Minimum check-in age - 18
Check-out
Check-out before 10:30 AM
Special check-in instructions
- This property offers transfers from the train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 8 AM - 9:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email within 5 days before arrival with check-in instructions. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Zermatt is in a car-free zone and can be reached only by train.
Optional fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Pet fee
CHF 20 per pet, per day
Rollaway bed fee
CHF 100 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Property amenities
Internet
- Free Wifi
Food and Drink
- Free breakfast
Facilities
- Fitness Facilities
- Ski Storage
- Luggage storage
Guest Services
- Concierge services
- Front desk (limited hours)
Room amenities
Bedroom
- Soundproofed rooms
- Down comforter
- Linens Provided
- Wardrobe / Closet
Bathroom / Laundry
- Tolietries
- Hair dryer
- Bathtub or shower
- Towels
Internet and Office
- Desk
- WiFi (surcharge)
Kitchen / Dining
- Coffee Maker
Entertainment
- Television
- Premium TV channels
Security
- In Room Safe (surcharge)
Services
- Daily housekeeping
Not Available
- No Extra Beds
Heating / Cooling
- Heating
Safety measures
- No cribs (infant beds) available
- Children not allowed
- Guests will receive an email with special check-in instructions
- Guest will receive an email before arrival 5 days
- Essential workers only - NO
- Contactless check-out is available
- Cashless transactions are available
- Professional property host/manager
- Property does not offer onsite COVID-19 testing
- Property does not require health documentation at check-in