Reception
1/60
Room
2/60
Lake
60/60
Show all 60 photos
Hotel Crystal - Das Alpenrefugium Packages
Shuttle or Drive
10km to resort
3.8/5Good
Cleaning & safety practices
Cleaned with disinfectant
24-hour vacancy between guest stays
Contactless check-out
Hornweg 5, Sankt Johann in Tirol, 6380
View in a map What's nearby?
Salzburg Airport (SZG)71km
About this property
Renovations and Closures
The property is closed during April and November.
What you need to know
Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Skiers will be in heaven, but there are recreational options available for non-skiers as well, including a sauna and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.Dining
You can enjoy a meal at the restaurant serving the guests of Hotel Crystal - Das Alpenrefugium, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.Business Amenities
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.Rooms
Stay in one of 40 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.Location
A stay at Hotel Crystal - Das Alpenrefugium places you in the heart of Sankt Johann in Tirol, a 2-minute drive from Panorama Badewelt and 14 minutes from Hartkaiser Gondola. This upscale hotel is 6.8 mi (10.9 km) from Hahnenkamm Cable Car and 8 mi (12.9 km) from Hahnenkamm Ski Area.What's nearby
Salzburg Airport (SZG)71km
Property policies
Check-in
Check-in time is between 3:00 PM and 6:00 PM
Minimum check-in age - 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
- The front desk is open daily from 7:30 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
Property payment types
Optional fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Fee for buffet breakfast
Approximately EUR 25 for adults and EUR 13 for children
Airport shuttle fee
EUR 159 per vehicle (one-way, maximum occupancy 6)
Uncovered self parking fee
EUR 9 per day (in/out privileges)
Uncovered extended parking fee
EUR 7 per day
Other
Early check-in is available for a fee (subject to availability)
Late check-in fee charged for check-in between 6
00 PM and 10
Other
Late check-out is available for a fee (subject to availability)
Crib (infant bed) fee
EUR 29.0 per night
Rollaway bed fee
EUR 89.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Property amenities
Internet
- Free Wifi
Parking / Transportation
- Self Parking (Surcharge)
Food and Drink
- Breakfast (Surcharge)
Facilities
- Fitness Facilities
- Ski Storage
- Laundry Facilities
- Luggage storage
Guest Services
- Concierge services
- Front desk (limited hours)
Pool / Spa
- Spa
- Steam Room
- Sauna
Conveniences
- Shopping
Safety measures
- Noise-free rooms not guaranteed
- Essential workers only - NO
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Gloves are available to guests
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Contactless check-in is available
- Property confirms they are implementing enhanced cleaning measures
- Gap period enforced between guest stays - 24 hours
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Property follows sanitization practices of Safe Travels (WTTC - Global)
- Cashless transactions are available
- Contactless food service / room service is available
- Food service has been amended for enhanced safety
- Professional property host/manager
- Property follows sanitization practices of COVID-19 Guidelines (CDC)
- Property follows sanitization practices of COVID-19 Guidelines (WHO)
- Reservations are required for onsite COVID-19 testing
- Guests must provide health documentation
- Guests must provide a negative COVID-19 test result
- Guests must provide proof of COVID-19 vaccination